Creating a relationship using a Rule

Ewanm

Hi there,

I am trying to establish a reference relationship between two BO’s using a Rule.

I have a two BO’s, one called Ticket and one called Receivedemails.

I have a relationship which is a parent child with Ticket being the Parent and Receivedemails being the child and the relationship is one to multiple.

When I receive an email, I carry out some pre-processing and establish the TicketID that the email should be associated with but I cannot work out how I can then reference the Parent Ticket from the email record. After processing, the Receivedemail has an attribute called SectionID which contains the value of the Parent TicketID.

Can anyone help please.

Thanks

tford

Assuming Ticket has a reference attribute named Receivedemails and an instance of Receivedemails is in already in context in a process:

FIND Ticket WHERE Ticket.ID=Receivedemail.SectionID
INSERT Receivedemails IN Ticket.Receivedemails

Ewanm

Thanks Tom,

Worked great, once again.

Regards