Outgoing Email Send Not Triggering, I think!

4xjbh

Well this is it. Sort out email and I can get this sucker up on a server and have it being used in a local business by 'real' users . . . . after some online testing of course.

At the moment I cannot get out going mail working. I have:

Contacts BO with inteligent activated and 'EmailAddress' defined.
OutgoingEmail Notification configured
OutgoingEmailAccount BO created for mail settings for each contact. smtp.office365.com. port 587, SSL:Yes, TLS: Yes, username and password.

The form I am using does its save, runs a send email process and closes.

FIND OutgoingEmailAccount WHERE OutgoingEmailAccount.Owner=LoggedInContact 
SEND OutgoingEmail TO ContactOutgoingEmail.Recipient USING OutgoingEmailAccount

I have looked at the logs and cannot see anywhere that the system passes off the data to the smtp server. What step have I missed?

4xjbh

I have just noticed that the emails are sitting on a 'C:\AwareIM\UNSENT_EMAIL' folder. Any ideas what these did not send?

aware_support

Check the output of the Aware IM server (not the rule log) when you send a message - it should have diagnostics of why emails are not sent. Most probably some incorrect email settings.