So with V7, AwareIM release responsive web application builder. Very slick indeed.
I've been using AwareIM almost 9 years now (AwareIM birthday coming up in a month) and the one thing that I can point to above all other is the responsiveness of Vladmir and the support team. Quite remarkable.
When I first discovered AwareIM, it was after trialing many other products and being frustrated by a wide variety of factors in those products including lack of needed functionality & cost / benefit ration too high. But most of all, I found that most other support teams would blow off my questions about their possible tweaks to their functionality.
Not Vladimir & the AwareIM team. They were responsive!
My gut feeling after interacting with the support team 9 years ago was that they are actually listening to their customers AND willing to take feedback into account to improve their tool. What a novel idea.
Well, my gut feeling was right. Their history of improving their product's functionality over the last years is remarkable!
To give you a peak at the past, take a look at the olden days of the changelog beginning with V3:
http://www.awareim.com/changelog/
Keep up the great work Vladimir!