Multiple Addresses in the TO field when sending Email

RentProperty

Why can one not have multiple Email addresses in the TO field when sending an email, separated by semi colons? Has anyone achieved this? I kinda need it to work as I'm using the CC field for other purposes.

Any ideas are welcome.

Kind Regards

Hein

kklosson

This should work. Try also using a comma, but I think any SMTP server views it the same. What is the error? Is that message making it to the smtp server? Is there an error message or error in the log?

tford

This DOES work with a comma between email addresses. To put a comma in an email address, you will need to remove the input mask on the EmailAddress attribute.

RentProperty

Hi kk

I see the following error in the AwareIM System Log:

NFO: OutputAdaptor1.Controller has commited 2100 transactions
2015-08-17 17:08:55,068 ERROR Reply#1102#BASTestDomainDFP#cdb249da68e18c8e34b032dcdf41839c -Exception sending an e-mail.
javax.mail.internet.AddressException: Illegal semicolon, not in group in string ``nanika11@gmail12.com; hein@sinov8.net; reim@gmail12221.net'' at position 20
at javax.mail.internet.InternetAddress.parse(InternetAddress.java:921)
at javax.mail.internet.InternetAddress.parse(InternetAddress.java:633)
at com.bas.basserver.iopipes.EmailSink.B(Unknown Source)
at com.bas.basserver.iopipes.EmailSink.A(Unknown Source)
at com.bas.basserver.iopipes.EmailSink.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at org.openadaptor.adaptor.SimpleController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at com.bas.connectionserver.iopipes.RequestReplySource.sendMessages(Unknown Source)
at com.bas.basserver.channels.ChannelManager.A(Unknown Source)
at com.bas.basserver.channels.ChannelManager.sendNotifications(Unknown Source)
at com.bas.basserver.bsmanager.F.A(Unknown Source)
at com.bas.basserver.bsmanager.E.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.handleServiceReplyNotification(Unknown Source)
at com.bas.basserver.bsmanager.F.A(Unknown Source)
at com.bas.basserver.bsmanager.F.A(Unknown Source)
at com.bas.basserver.iopipes.ComponentSink.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at com.bas.openadaptor.NonTransactionalController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimplePipe.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at com.bas.openadaptor.NonTransactionalController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at com.bas.openadaptor.A$_A.run(Unknown Source)
at java.lang.Thread.run(Thread.java:744)

I tried it using Commas instead of semi-colons and then in the System log it looks like it sent sucessfully, however only the first 'TO' address receives the mail. I.e. if it was (pierre@gmail.com, hein@gmail.com) then only Pierre receives the actual email.

PS: I don't have any input masks on my email fields.

tford

Try it with no spaces before and after the comma.

RentProperty

Hi TFord

I Tried that now. System Log Says:

2015-08-17 17:23:42,020 INFO Reply#1169#BASTestDomainDFP#2aad703b00ea7cdc1c53323a4d4a0c93 -Email with the subject: Harmony Court - Maintenance Ticket(MT500) update has been sent to [pierre@sinov8.net,hein@sinov8.net,werner@sinov8.net] on 17Aug2015 17-23-34-402

But only the first one (in this case 'Pierre') Reveived the email.

any other ideas?

kklosson

The log error looks a bot funny with regard to apostrophes and quotes. Where are the messages being sent, i.e., who or what is the smtps server?

RentProperty

We use SMTP2Go as our smtp service (www.smptcorp.com)

But I have just tried my Mandrill account as well and doesn't seem to make any difference. Still only one person receiving the email.

tford

It works for me using Mandrill.

For testing, I use make SystemSettings an intelligent object & remove the email input mask on EmailAddress attribute.

kklosson

I think it may be in the assembly of the email address. Can you share how you are constructing the to string?

RentProperty

HI KK

Here is an example of how the email itself is created:

FIND User WHERE.....

ENTER NEW EmailMessage WITH EmailMessage.EmailAddress=LIST_LINE(User,' ',', ','Email'),
EmailMessage.Subject='Maintenance Ticket update',
EmailMessage.BodyText='Dear User,


The latest update on this maintenance ticket is as follow: XXX


Kindest Regards


<<LoggedInApplicationUser.EmailSignature>>',

EmailMessage.FromAddress=LoggedInApplicationUser.Email,
EmailMessage.Company=Company,

SendEmailUsingSMTPService (just another process that does the sending via the normal AwareIM Email route)

Thnx for the help thus far

yuri.rj

I use exactly the same way said by RentProperty and it works perfectly using gmail. The only difference is that I use CC Field. But I use the list_line and everything else