btw; we also noticed these which contradict prior known fix's in the forums so are confused what and were to begin troubleshooting.
1) the Example BSV's (CRM and Library) email in or out BO's are NOT marked Intelligent
2) in the Example BO's exists a attribute called LoginName which is locked and has an initial value of LoggedInSystemUser.LoginName
We know our email is getting to our sample BSV, so it is not transport or classic telenet / port settings issues.
txs in advance., nina 😉