i wold love to help AwareSoft but we need support to fix the issues Awareim has.
will be honest, many parts about Awareim are not clear and support is not much help without paying. the software are great and has so much to offer but a feature that is not known is as not existing.
BTW where is support? is he on vacation ? i send three bugs report with no response.
This makes me chuckle. I've been using AwareIM since 2007 --- 8 years now. I've never, ever seen any other software product that is as powerful as AwareIM AND has support that is reachable & listens to it's users to chart the future course of the product. It's nothing short of remarkable in my mind.
Back in 2007, I evaluated a ton of products before choosing AwareIM. In each one, I came across some roadblocks / limitations in using the product for the application I needed to build. In most cases when I submitted a pre-sales question when doing a demo of a product, I got a very vague response back (if any). It was clear in most cases, support staff had no influence on the development of the product. In other cases, I was dealing with the developer who was also providing support & they were so in love with their product "as is" that they were not willing to entertain ideas for improvement.
AwareIM is the polar opposite of this. Support & development is one in the same. That leads to a development pipeline that is both logical & responsive to the needs of users.
I'm not sure how many major release cycles you have been through as an AwareIM user, but to me it's astonishing the improvements that AwareIM has made with each major release during the 8 years I have been a user. That's not to mention the many, many improvements that are included in each new build in between the major releases.
