5.9 1899 - Import document template

Rennur

Support,

Were there any changes tin 1899 with the way the system handles document templates?

ISSUES
1) When I import a new HTML template (to overwrite the existing one) & save the document, the system still uses the old template.
2) When I click on the 'View' document template button, the new template is displayed.
3) Clicking on the "Export' button, the old template is exported.
4) DISPLAY DOCUMENT process displays the old template.

Cheers

aware_support

No, there weren't any changes. Maybe some caching issue.

Rennur

Cleared the browser cache and restarted the server. No change, issues remain as per above.

Speaking of cache, is the system supposed to use the default app directory (C:\AwareIM\Tomcat\webapps[b]AwareIM[/b]) to generate TEMP files?

The signature temp files (when displayed on the form)

Temp HTML Document folders (when using DISPLAY DOCUMENT)

hpl123

Rennur wrote
Cleared the browser cache and restarted the server. No change, issues remain as per above.

Speaking of cache, is the system supposed to use the default app directory (C:\AwareIM\Tomcat\webapps[b]AwareIM[/b]) to generate TEMP files?

Yeah support, this is a real problem. I have these temp files in the tens of thousands from me just developing and testing various parts of my application (some parts of my application handle a lot of images and each time an image IS DISPLAYED in the application a separate temp file is created). Again, just the simple change in AwareIM so these files instead gets located to a separate TEMP folder would basically solve this problem because then we could delete that folder through business rules. Really hope this can be addressed.

hpl123

hpl123 wrote
Rennur wrote
Cleared the browser cache and restarted the server. No change, issues remain as per above.

Speaking of cache, is the system supposed to use the default app directory (C:\AwareIM\Tomcat\webapps[b]AwareIM[/b]) to generate TEMP files?

Yeah support, this is a real problem. I have these temp files in the tens of thousands from me just developing and testing various parts of my application (some parts of my application handle a lot of images and each time an image IS DISPLAYED in the application a separate temp file is created). Again, just the simple change in AwareIM so these files instead gets located to a separate TEMP folder would basically solve this problem because then we could delete that folder through business rules. Really hope this can be addressed.

customaware

I am getting the same thing.

😐

aware_support

Many of them should disappear once Aware IM is restarted. Some will not and we'll have to do something about it. Just clean it up manually for now.

Rennur

Hi all, sorry, please ignore the issues I mentioned about the document template import.
It all works fine, my mistake.