Can't login after having created a new 'number' attribute

chrlotta

Hi there,
Yesterday I added a number attribute to systemSettings, got an error message when trying to enter test mode, and now I can't log in at all, not to the Contifuration Tool nor on the published version.
And the AwareIM server can't start...
I guess I shouldn't have touched that systemSetting-thing at all 🙁

This is our url, which should show a guest start page, not a login pane: http://samplecollection.slu.se:8080/AwareIM/logonGuest.aw?domain=SLURegister

It might be a similar problem as this

Powerm

It is not the same error, the one you have here is not the cause.
So you have the full log ?

rocketman

You can add as many attributes to SystemSettings as you want. That isn't the problem.

Did you do an integrity check before you put it in test mode?

rocketman

Ok. At 0837 uk time I was able to see your guest page. At 08.:49 uk time I was not able to get in. The error was tcp error unable to connect on port 9000.

Please do a full restart of your server.

Is your server a dedicated server or a vps (virtual private server). If it is a vps, you will always run into problems like this. Most (all?) of us have had to move to dedicated because of this very same problem

rocketman

Ok. At 10:59 uk time, I have been able to successfully see your guest screen several times. When I try to do anything however, I get the following message

" Eroor processing Output Message" so I think you need to check your logs to find out what is happening here.

ThIs is one of those things that if you buy a support ticket, it will be fixed in no time. (And NO I'm not an aware soft employee)