I send emails to customers with bcc to awareim (system@mydomain.com) to store conversation history.
Also I have catch all email account to store all incoming emails in aware.
The problem is that I have incoming and "outgoing" emails in one BO,
related to Account by two attributes. Account Sender and Account Recipient
And I want to see emails related by both attribiutes in one tab, under Account.
I can use group but I need to separate those emails to ReceivedEmails and OutgoingEmails
I decided to add a rule
IF FromAddress CONTAIN SystemSetting.MyDomain
CREATE OutgoingEmail WITH (...)
of course ReceivedEmails and OutgoingEmail are in the Communication group.
But I can imagine scenario where placing BO related by more than one attributes in one tab on parent BO form will be necessary. Is it possible?