Connect to Email

RocketRod

Support.

I'm using the new email functionality to process incoming emails. I have set up two processes. One to make the connection and process incoming emails. A second to just disconnect. What I've done is:

Run process one. Emails are received ok.
10 minutes later I run process two. But it does not turn it off so I keep receiving email.

Most likely my issue. My question is I guess is there anyway to check that it has indeed been turned off? Is there some system table I can check?

Cheers Rod

aware_support

Please attach the output of the Aware IM Server when you disconnect from e-mail

RocketRod

After much testing I found that what I believe was the issue was that I still had the Process Incoming Email box checked on in the BS! Took that off and it seems to now be controlled ok by my two processes.

I am getting this in the log but it may be related to something else as the email side seems ok now?

Cheers Rod

at com.bas.shared.B.S.A(Unknown Source)
at com.bas.shared.B.S.A(Unknown Source)
at com.bas.shared.B.S.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.C(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.S(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.B(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.execute(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.startChildProcess(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.executeChildProcess(Unknown Source)
at com.bas.basserver.executionengine.rliproc.E.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.D.B(Unknown Source)
at com.bas.basserver.executionengine.rliproc.D.P(Unknown Source)
at com.bas.basserver.executionengine.rliproc.D.M(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.C(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.S(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.B(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.execute(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.startChildProcess(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.executeChildProcess(Unknown Source)
at com.bas.basserver.executionengine.rliproc.E.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.D.B(Unknown Source)
at com.bas.basserver.executionengine.rliproc.D.P(Unknown Source)
at com.bas.basserver.executionengine.rliproc.D.M(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.C(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.S(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.B(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.execute(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.startChildProcess(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.executeChildProcess(Unknown Source)
at com.bas.basserver.executionengine.rliproc.E.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.D.B(Unknown Source)
at com.bas.basserver.executionengine.rliproc.D.P(Unknown Source)
at com.bas.basserver.executionengine.rliproc.D.M(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.C(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.S(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.B(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.A(Unknown Source)
at com.bas.basserver.executionengine.rliproc.F.execute(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.A(Unknown Source)
at com.bas.basserver.executionengine.ExecutionEngine.handleTimer(Unknown Source)
at com.bas.basserver.bsmanager.F.A(Unknown Source)
at com.bas.basserver.bsmanager.F.A(Unknown Source)
at com.bas.basserver.bsmanager.F.A(Unknown Source)
at com.bas.basserver.iopipes.ComponentSink.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at com.bas.openadaptor.NonTransactionalController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimplePipe.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at com.bas.openadaptor.NonTransactionalController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at com.bas.openadaptor.A$_A.run(Unknown Source)
at java.lang.Thread.run(Thread.java:662)

2013-09-11 11:36:25,938 ERROR BASTestDomainDevelopment#c3fcd5ac1c0e0c2ee8048b130bfe4e3b -Execution Exception after starting system process message Operation error.

2013-09-11 11:36:25,938 ERROR BASTestDomainDevelopment#c3fcd5ac1c0e0c2ee8048b130bfe4e3b -Exception while executing handleTimer(). Exception class=com.bas.basserver.executionengine.ExecutionException message Operation error.

aware_support

You can ignore this exception - it's benign

RocketRod

OK thanks I shall ignore this message.

RocketRod

More testing support. I am now trying to get two email accounts being read using the new CONNECT feature. First one which is the original works fine. Second one comes up with this. Is this an issue with my GMail account or is it an AwareIM issue? Just not sure where to start looking.

Cheers Rod

2013-09-12 08:11:54,688 ERROR -Exception forming notification for e-mail. E-mail will not be processed
java.lang.IllegalStateException: Folder is not Open
at com.sun.mail.pop3.POP3Folder.checkOpen(POP3Folder.java:551)
at com.sun.mail.pop3.POP3Folder.getProtocol(POP3Folder.java:581)
at com.sun.mail.pop3.POP3Message.loadHeaders(POP3Message.java:606)
at com.sun.mail.pop3.POP3Message.getHeader(POP3Message.java:383)
at javax.mail.internet.MimeMessage.getAddressHeader(MimeMessage.java:701)
at javax.mail.internet.MimeMessage.getFrom(MimeMessage.java:362)
at com.bas.basserver.iopipes.EmailSource.A(Unknown Source)
at com.bas.basserver.iopipes.EmailSource.A(Unknown Source)
at com.bas.basserver.iopipes.EmailSource.A(Unknown Source)
at com.bas.basserver.iopipes.EmailSource.A(Unknown Source)
at com.bas.basserver.iopipes.EmailSource.A(Unknown Source)
at com.bas.basserver.iopipes.EmailSource.sourceStartUp(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.runCallback(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.run(Unknown Source)
at java.lang.Thread.run(Thread.java:662)

aware_support

Most probably you can ignore this exception. It should still work

RocketRod

Well I didn't receive the email I should have from the second account so re your comment, not sure what to do now?

Cheers Rod

aware_support

Can you try sending a few more e-mails to this account?