FROM email address not changing

customaware

In the past I had my From email set to

now that I am nearing the end I need to set it to "myemailaddress@mycompany.com"

I have changed it in EVERY location I can find…
In the system settings,
In the email notification Intitial Value and
In the administrator email address

However, every email sent still says it is from "myemailaddress@gmail.com"

I have exported the bsv in XML format and searched for the "myemailaddress@gmail.com" string.....does not exist.

Have tried this in Test mode on my development machine and in Ops mode on server. Same result.

My brain cannot think where else the email address myemailaddress@gmail.com could be stored.

Any clues would be helpful.

Cheers,

Powerm

Launch the process sending the email and check the log to see which notification is being sent. Check that notification Form address.
You might as well have a Rule on the BO where you send the email, like " CREATE OutgoingEMail with OutgoingEMail.FromAddress=xxxx"

customaware

I have checked that already.

In fact I have force fed the From address in the Create email step. No Go.

Have also set the Initial Value of the From address to the new address. No Go.

Totally bamboozled. 🙁

Rennur

Have you checked the database 'documentmanagement_systemsettings' in BASDB?

customaware

No. That is not the problem.

Already checked it. Same with all other BSVs.

In fact I have now actually deleted every BSV in the BASDB and BASDBTest and started again.

Deleted outgoingEmail_BASTestDomainLMS and incomingEmail_BASTestDomainLMS files from Aware\bin

Export the problem BSV to xml and search for the problem email address. Non-existant.

Re created the BSV and imported.

Re created all the data from scratch.

Reentered the System Settings from scratch.

Scanned the entire computer for the problem email adrress....non existant.

Ran the email process again......

No Go!

Email is still received from the errant email address.

I cannot fathom where in the hell Aware is getting this address from.

🙁

customaware

SOLVED!

For those who have been following this thread and who might run into the same ditch in the road.

The answer was ultimately simple but a bit of a slippery sucker to find.

I inadvertently had an email channel set for an intelligent object that I had forgotten about. In there had hard coded the old email from details.

Deleted that an Bingo!

Powerm

Thanks, good to know.