HTML banner display issue

Mark HHP

Hey guys,

I've added an HTML banner to my banner frame but when I load the test mode it will load the banner halfway then stop. If I refresh the page, it loads fully. I tried integrating a refresh code (<META HTTP-EQUIV="refresh" CONTENT="15">) setting content to 1 and 0 alternatively, so hypothetically it should reload itself when it opens.

Has anyone else had this issue?

The only things in the banner are the image and a little process-running search bar.

pbrad

Hi,

Could you post the html code for review?

Cheers,
Pete

nlarson

I noticed the same on my app today but in the main section. Not much code but here it is:

aware_support

Make sure that your code is wrapped in a <div> element that has height defined:

<div style="height:...">
...

</div>

If height is not explicitly defined in your HTML there can be problems.

Mark HHP

SOLVED: It was the div.

Thanks, Support and everyone else who weighed in 😃