Visual Perspective Import problem/question

twhitehurst

I am working in the evaluation version of aware and I've created a banner html as instructed in the help. I can see the banner perfectly in the Preview but if I try to put aware in test mode I get an error stating that I need to import the html file? No matter how many times I click on import this does not solve the error message. Am I doing something wrong or is that a limitation in the evaluation?

Thanks for your help

aware_support

I am not sure I understand when exactly you get this error - does it happen when you put the business space version under test in the Configuration Tool or when you are working in the browser in the Operation Mode?

Could you please do the following:
1) Describe the steps you do before you get this problem, so that we can try to reproduce it on our system
2) Export your configuration file from the Configuration Tool (Version/Export) and e-mail the configuration file to support@awareim.com

Best Regards