Aware IM Performance

lable

Aware IM User Forum:

We are considering Aware IM for a cloud based service. Following are the main requirements of our business model and configuration. Our customers would expect ordinary response time – 1 to 3 seconds - for routine functions (bandwidth assumed and reports excepted).

Are there any forum members with similar configuration and load? How does Aware IM perform?

• Single instance, multi-tenant cloud based service
• Deployed in Amazon cloud
• 1000 Accounts, 10,000 Users, multiple user languages (English - US, English – UK, Japanese, Chinese – Simplified, etc.)
• <35 Business Objects (excluding User, Permission and Integration Objects)
• <25 Attributes in each BO
• <10 Business Rules each BO
• Bi-directional web services based integration with external systems

With this type of configuration, what would be expected as the first bottlenecks? What are design best practices to avoid these bottlenecks?

nlarson

I can not speak to the Amazon elastic cloud as I opted for a fully dedicated box after running into some issues with GoDaddy VPS servers (a GoDaddy issue, not an Aware issue), but other than that Aware is the best option I found for what you are looking to do.

There are other options, but most are just code generators which have some major long-term drawbacks. Based on my experience you will give up some aspects of control, but the amount of time/cost savings vs. traditional development is staggering. Aware allows for an extremely Agile development process.

As you plan your item and budgets, I would suggest planning for some amount of budget for custom development of features/functions you might need which are not currently available. As with any platform there are certain boundaries/limitation, but I have found the Aware team more than willing to work with clients (at a reasonable cost) to evolve their platform for solving specific challenges.

rocketman

Would echo NLarsen, consider a dedicated server. I had vp's issues also. I was told by my ISP (oneandone) thatbthe newer xen based cloud servers would be ok but decided not to take the chance.

A dedicated server is all mine, I have control of everything.

lable

Thanks for the response. I agree, Aware IMs time to value is impressive and the ease of update and deployment are compelling. Appreciate your perspective on how it compares with other solutions. It leads in our search too. Good point on planning for extensions or customizations since no platform will be an exact match to business requirements.

Cloud hosting cautions noted.

Do either of you have experience with Aware IM applications similar to ours? How was performance?