SUPPORT: Are you saying that ANY user needs to CLEAR BROWSER cache to pickup features in the new version of AwareIM?
If so this is CRAZY to request or expect production users to do this. Don't we have another solution???
I understand if they didn't exit the browser while we updated from the old to new version etc but not sure I'm clear on your suggestion.
Please advise. Thanks
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Support Wrote:
Pete, have you cleared the cache of your browser?
Everyone, please do not forget to refresh the browser and/or clear the browser cache after an update to the new version. The browser needs to pick up the changes in Javascript. It will be using the cached version if you don't clear it and most new features will not work.