I am trying to import data form another system and while I have reviewed the documentation I am still having problems:
3 BO's: Call Record, Caller and Call Type
The Call Record has reference attributes to Caller and Call type.
a) I have already imported Caller data fin,
b) When I import Call Record data and reference the CallRecord.Caller.ClientID (assigned by me) in this import, the relationship is resolved and I now have a Call Record with the Caller correct.
c) When I try to import the call type I have difficultes.
The Call Type is a Business Object Group, however I am only importing the data proper to one of the Business Onjects at a time. For example, importing to the Business Object 'NameChange'. Where this BO refeences the Call Record I have tgried to use 'NameChange.CallRecord.CallID' as the 'link'.
I'm not sure whether there is an issue with the order of the import, I have done the Call type NameChange followed by the Call Record. It does throw out the 'Relationship File' but I am unable to open or read this, how can this be used ?