Appointment recurrence

RocketRod

Can you tell me how to change the date format when editing the recurrence form? Its set to MMDDYY and I need to set it to Aussie format.

Cheers Rod

RocketRod

Any advice support? Can the format be changed for the ApptRecurr BO?

Cheers Rod

aware_support

Have you tried changing the format of StartTime and EndTime timestamps on the Appointment object?

RocketRod

Yes they are changed to the correct format and working ok including all recurrence instances automatically raised. Its just the editing of the recurrence form that wont change.

Cheers Rod

RocketRod

Fixed!!

Had an inital value set up for the start and end times. Removed this and the APPTRECUR BO picks up my format now from the appointment BO.

By the way I do believe that physical instances need to be able to be generated via a process as well as from the SAVE form button of each instance of the appointment BO. Currently users have to go into each instance one by one in order to change the recurrence! If there are 100s its really a no goer. Remember the appointment BO type has many many useful ways of being utilised and the physical instance creation was a great addition. It's just its implementation for users that its drawback.

Any thoughts of putting this in Support soon?

Cheers Rod

aware_support

Not sure I understand what the problem is. When you edit a recurrence instance there should be a question whether you want to apply this automatically to the entire recurrence

RocketRod

Example:

I have an appointment BO where each SERIES of an instance represents the preventative maintenance task schedule for one plant asset. I have many assets. Now a user sets up the SERIES (maintenance schedule) for each plant asset lets say for a period of one year. At the end of the year they wish to build the new years schedule for each asset. They have to edit each asset one by one, then edit one of the appointment BO instances within the SERIES, change the recurrence dates and SAVE the form so it rebuilds the schedule for that asset for the new year. They may have a 1000 assets which means hours of work.

Why not allow the dates to be changed for a apptrecur instance and then have a function REBUILD. This would allow developers to set up a process to find the relevant SERIES and automatically rebuild each series in the one process.

Hope this helps. Let me know if you need more information.

Also I can get the recurrence to work if I put an EDIT statement within a process. It appears to only work from the EDIT button on a form. I'm getting the error:

'unable to determine returned entity for recurrence'