Send Meeting Invite Email to Many Users

mugum

Hi,

I am struggling with sending Emails. I am creating appointments on a calendar object. I intend to send emails to all invited people. However this only works if I have one attendee.

I have a BO named Email_Alerts which is intelligent and has field Email Address. I cannot add other instances of this BO from the GUI, it gives an error that only instance of this BO can be created. Where am I missing it? What is the approach on creating the relationship between the intelligent object and the email addresses you want to send the communication(Email) to?

I have had a look at a similar post but I'm unable to solve my problem.

Thanks,
Mugu

kklosson

Based on what you've said, I doubt that using email_alert as an intelligent object is the right approach. You certainly have some people or organization objects in your design. Think of them as intelligent - able to send and receive alerts and notifications. Create a notification that does what you need. The intelligent business objects can send or receive the notifications.

Sending a notification to many would be something like:

FIND BO Where(myCriteria)
SEND MyNotification to BO

mugum

Thanks,
I have seen some similar post, looks like the problem is that I'm setting up my intelligent object as an Aware IM System instead of a Person or organization, that's why I get the error "you can only create one instance of this object".

But if I set my BO to type Person or organization I don't even get the one email I was getting when using BO of type Aware IM system.

I'm confused.

mugum

Hi Guys,

I've tried using the CRM example, and I can get the email sent after altering the System.Settings to my environment.

However, if I use the same system settings on my application I get the following error:ERROR MeetingManager_Dev#admin -Unable to start e-mail channel for business space BASTestDomainMeetingManager_Dev. It is possible that SystemSettings object is not initialised.

I know I have initialize the SystemSettings, I can see it when I query it.

Thanks for suggestions.

aware_support

The message "Unable to start e-mail channel..." can probably be ignored.

You need to look at the output of the Aware IM Server when you actually attempt to send an e-mail. It should tell you why e-mail is not being sent.

mugum

I get the above mentioned arror in the wrapper.log file. Does the Aware IM server use a different log file. Where does the file seat?location\filename?

Regards,

Mugu

aware_support

wrapper.log is what you should be looking at. Send an e-mail and then check the log. If the e-mail hasn't been sent the log should tell you why

mugum

I have been looking at the wrapper.log. I got the error that says SystemSettings not initialized from this file, but I have initialized the system settings exactly as i have done for the CRM example.

Could someone please send me an example bsv that sends an email notification to more than one recipient, I'll then alter it. I've been trying to get past this error for days. My email address in mugum@mweb.co.za or mugu.sm.mtsetfwa@bhpbilliton.com

Thanks,

Mugu

aware_support

You need to define an intelligent object to send e-mails to with an active e-mail channel and "Person or Organization" time. Then define a notification to represent an e-mail. Then send this notification using the SEND action. This is described in the User Guide, How To, it is also in all sample applications. Sending to multiple objects is nothing different. You just find multiple objects and send to them, for example:

FIND Customer WHERE Customer ...
SEND MyEmailNotification To Customer

It is assumed that the Customer is an intelligent object that exposes the e-mail channel and MyEmailNotification is the notification that you define. The email will be sent to ALL customers found by the FIND action.

tonyjamero

Still working on sending a notification email to a person who belongs to an intelligent BO (MyUsers) whenever a new customer quote is created. I keep getting the following error message on the warpper.log

2010-12-27 16:14:04,562 ERROR ISP#admin -Unable to connect to remote host exchangevin2.wbm-online.com
javax.mail.AuthenticationFailedException
at javax.mail.Service.connect(Service.java:264)
at javax.mail.Service.connect(Service.java:134)
at javax.mail.Service.connect(Service.java:86)
at com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:95)
at javax.mail.Transport.send0(Transport.java:162)
at javax.mail.Transport.send(Transport.java:80)
at com.bas.basserver.iopipes.EmailSink.a(Unknown Source)
at com.bas.basserver.iopipes.EmailSink.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at org.openadaptor.adaptor.SimpleController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at com.bas.connectionserver.iopipes.RequestReplySource.sendMessages(Unknown Source)
at com.bas.basserver.channels.ChannelManager.a(Unknown Source)
at com.bas.basserver.channels.ChannelManager.sendNotifications(Unknown Source)
at com.bas.basserver.bsmanager.f.a(Unknown Source)
at com.bas.basserver.bsmanager.e.a(Unknown Source)
at com.bas.basserver.bsmanager.f.a(Unknown Source)
at com.bas.basserver.bsmanager.f.a(Unknown Source)
at com.bas.basserver.iopipes.ComponentSink.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at com.bas.openadaptor.NonTransactionalController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimplePipe.processMessage(Unknown Source)
at org.openadaptor.adaptor.STPipelineController.processMessage(Unknown Source)
at com.bas.openadaptor.NonTransactionalController.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.processMessage(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at org.openadaptor.adaptor.AbstractSimpleSource.sourceProcess(Unknown Source)
at com.bas.openadaptor.a$a.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Im pretty sure I am entering the correct username and password to send email through my email server emailserver.wbm-online.com

I tried the following format on the outgoing email username

domain\username
username
username.domainname.com

But still getting authentication error.

tonyjamero

weird, i rebooted my awareim server and it started working.

aware_support

This particular error is caused by one of the following:

1) Your e-mail server requires authentication, but you are not providing user name/password in your e-mail channel settings (or you are providing wrong ones)

2) You are not providing "From Address" - you must provide "from address" for all e-mail notifications