Login Issue -

itdeptcorp

Hello,

We were unable to login this evening to our test site and report this error
after several attempts, and re-starting the servers

----- Error Start ------------

2009-08-02 21:56:08,084 ERROR -Unable to login due to system error
com.bas.basserver.executionengine.ExecutionException: Internal error. Unable to build alias for the following attribute LoginName uses attribute 'LoginName' which has not been found

at com.bas.basserver.executionengine.s.a(Unknown Source)

at com.bas.basserver.executionengine.s.a(Unknown Source)

at com.bas.basserver.executionengine.ExecutionEngine.doExecuteQuery(Unknown Source)

at com.bas.basserver.executionengine.ExecutionEngine.executeQuery(Unknown Source)

at com.bas.basserver.session.SessionManager.a(Unknown Source)

at com.bas.basserver.session.SessionManager.a(Unknown Source)

at com.bas.basserver.session.SessionManager.login(Unknown Source)

at com.bas.basserver.channels.ChannelManager.handleSocketLoginRequest(Unknown Source)

at com.bas.basserver.bsmanager.k.run(Unknown Source)

at java.lang.Thread.run(Unknown Source

-------- Error End ------------

Thanks for your help

aware_support

You have incorrect objects in the SystemUser group.

All objects in this group must have LoginName and other required attributes. To fix the problem:

Remove all objects except RegularUser from the SystemUser group
Add them back again AND let Aware IM automatically create the attributes that it requires.

itdeptcorp

Thank you for your help.

It has been solved with your response.
We will have a new rule in house - Do not configure/develop after 16 hours looking at the monitor.

rocketman

😛 Your in house rule should read

"After 16 hours looking at monitor, retire to bar area and consume large quantities of alcohol"