Active Processes wont allow publishing

pbrad

Hi,

I have a published application that currently has 371 active processes that are orphaned from an earlier session. These processes are preventing me from publishing a new version, how do I delete or stop these processes? I have tried restarting AwareIM and even rebooted the whole server but they are still there.

Thanks,
Pete

aware_support

Aware IM should timeout these processes automatically eventually. You can also cancel them manually if you go to Standard/Active Processes

pbrad

Thanks, I ended up doing the latter. (371 times!)

Cheers,
Pete

pbrad

Hi,

This seems to be turning into a chronic issue, especially when I run up against active running processes that are more than a day old that won't cancel.

I am just wondering whether the message "There are still active requests on the old business space version. Please wait untill these requests complete and try again" is a new system message and it is new functionality or whether it has been there all along and I am only just running up against it. If the latter, it would seem to indicate a problem with my server or my bsv.

Thanks,
Pete

pbrad

Hi,

Sorry to be a pest but this problem isn't going away. I am only able to publish new versions now if I first restart the AwareIM engine in order to stop the 'running' processes that can be up to three days old and then manually go into each process and cancel it and there are often hundreds of processes that are up to three days old that are still in the 'waiting' status.

Is this new functionality in AwareIM or do I have a problem with my server that I need to address?

Thanks,
Pete

aware_support

There is no new functionality for this. It's probably something new in your configuration. Why don't your processes complete and are left hanging? What are you doing to be left with an active process?

pbrad

Well at least I know that the solution is within my control. Thanks for the response, I will work on this tomorrow. I may just be pushing the server too hard with too many BO's that have a lot of rules. Perhaps if I can archive some of them to archive objects, it will relieve the situation.

Cheers,
Pete

pbrad

Hi,

Now that the dust has settled, I thought that I would just summarize the events that occurred in case anyone else has similar issues.

At some point last week, I uploaded a new version of one of my bsv's that had some half finished processes that caused all kinds of memory issues in a bsv with tens of thousands of records. The server ultimately locked up and I had to restart the AwareIM Server.

When this happened, hundreds of processes were caught in limbo in multiple business spaces causing me to be unable to upload new versions for any of these business spaces. I believe that all of these 'waiting' processes were also causing a massive memory drain as my server was very unstable for a few days.

In order to solve the problem, I restarted the server to kill a bunch of 'running' processes that were several days old and then manually cancelled close to five hundred processes via the 'Active Processes' menu item in the various business spaces.

Since then, the active processes are generally blank in the various business spaces, I am able to upload new versions and the server is back to being stable again. (and so is my heartrate again)

Cheers,
Pete