validation on import

tkilshaw

If I check to have validation on import of Contacts the rule:

If Contact.FullName IS UNDEFINED Then
Contact.FullName=Contact.LastName+', '+Contact.FirstName+', '+Contact.Salutation

and the rule

If Contact.FirstName WAS CHANGED OR Contact.LastName WAS CHANGED OR Contact.Salutation WAS CHANGED Then
Contact.FullName=Contact.LastName+', '+Contact.FirstName+', '+Contact.Salutation

don't seem to get called.

Am I being dumb or is this a bug?

Terry

aware_support2

Terry,

We have imported legacy data a number of times into various Aware IM applications without any problems with validation rules. Here is what you can do:

Replace both of the rules with the following unconditional rule:

Contact.FullName=Contact.LastName+', '+Contact.FirstName+', '+Contact.Salutation

The system will automatically execute the rule whenever any of the attributes on the right side of '=' changes.

Set the logging level to Full.
Try the import with Data Validation option selected.
Check the imported instances and the log to see if the Full Name rule was executed. If it was not, please send us the configuration and a one-record extract from the import file so we can reproduce the problem.