Thanks for that. I knew that AJAX allowed you to update individual parts of a page, rather than the whole page, but wasn't sure if Aware IM had support for it.
Having read my original post, I see I omitted a "1" from the question of timing. I am looking to update the client <= 1 second (1000ms). Is this viable in a scenario where up to 10 users are connecting back to a hosted server via a (typical) 2Mb/512Kb ADSL circuit, using some form of security (PPTP VPN or SSL)? Is there a way of calculating the approximate typical bandwidth this type of intense refreshing will generate?
Whilst discussing updates... Can an update to a page trigger a new form to be opened? One of our (ideal) requirements is to pop a new form on connection of a telephone call. We can use Web Services to get the information from the telephony platform to Aware IM.
Our other option is to use the telephone systems own browser phone partner application. This requires the browser to call the relevant page, followed by some parameters which will populate some of the fields with the customers details. For example, http://theapplication/newbooking.htm?cli=01234567890 will populate the newbooking.htm with the details of the customer who wants to make a booking, saving the operator from entering it all manually.
So many questions. Sorry! 🙂
Many thanks,
Jason
