I notice there are quite a few good suggestions and answers buried in the forum.
These can be hard to find - particularly if you dont know they are there.
Also it must be a real pain to keep the documentation updated but that is where ideally these things should end up.
Also the fact that the documentation is spread across diferent files PDFs etc with a different search mechanism makes it more problematic to find these things easily.
What if all the documentation was put in a single place (I am thinking of a wiki) that had its own single search function.
This way the users can also contribute, comment and amend content rather than putting more pressure on Support.
I think a wiki can be used as a forum but not as easily as the esisting package. The existing forum could be retained but allow users to copy and paste useful stuff across.
I would also like a way to email to the forum.
Any other Thoughts?
John