If you are trying to get AwareIM info to integrate with a Word document, check out the Library application in your AwareIM/samples directory. What I do is load the sample application into AwareIM alongside the BSV I'm working on & it can act like a mini-tutorial.
In the Library app, under "Document templates, Reports", check out the following Word doc examples:
- Letter to member template
- Loan overdue letter
- Reservation offer letter
See also page 66 of the LibraryCaseStudy.pdf for details on usage.
You also mentioned "printable forms". You can also lay AwareIM data over top of BMP forms in case that's of interest to you.
Tom