John,
please see answers to your questions below:
1. Can I pick up web site form submissions directly into the database? (each form corresponds to a business object).
Aware IM is a web based system and it creates web forms that put data from the web browser directly into the database.
2. I have arequirement to syncronise contact details with MS Outlook. I is there a way I can do this directly between AwareIM and Outlook?
Yes. There are two ways you can do this:
1) Define a service in Aware IM that will export and import the contact data. Then define a macro in the Outlook to call the Aware IM service (Aware IM automatically converts its services into web services).
2) Define a macro in the Outlook that will export/import contact details into the CSV file. Then define a process in Aware IM that will export/import the CSV file.
3. Can I achive contact syncronisation by using an LDAP server?
Not automatically. You will have to export the data from LDAP into the CSV file and then import into Aware IM.
4. My spec requires the implentation of workflows that are decribed in flowchart format. What would the best way be to model these workflows? Will business processes allow me to do that? How do I do it so that it is obvious to the client that this has been implemented? (graphical workflow editor would be best )
Business processes will help you achieve that. However, Aware IM is not a workflow system and it does not support flowcharts at the moment nor does it have a graphical workflow editor.
5. How would the licencing model affect the clients ability to resell their application?
What do you mean by "resell"? Do you mean that your clients will be developing their own applications? If so, they will have to buy Aware IM.
6. My client is a registered not for profit organisation with one employee. What are the licencing requirements for him and me?
If you will be distributing your Aware IM application to this client you will have to buy the Aware IM Developer Edition and one run time license for your client. If you will be hosting your application for your client then you can buy the Aware IM Professional Edition only.
7. Is there a clear set of criteria for detemining when to use business objects, rules and processes?
Yes, please have a look at the "Configuration Guidelines" section in the Aware IM User Guide.
8. Is there phone support / training available in Australia?
These services may be arranged upon a special request. Please send an e-mail to sales@awareim.com for more details.
Best Regards
