Aware IM can be used both as an application that offers its own screen layout or as an application integrated into some other web site.
When Aware IM is used as a non-integrated application you can set up different elements of the screen - banner, footer, menu, left page, right page. You can use custom HTML pages for each of these screen areas.
When Aware IM is integrated into an existing web site you can turn banner, footer, menu left and right pages off leaving only the main area of the screen where Aware IM forms are displayed. The best way of integration is to use HTML IFRAME element inside the existing web site for the Aware IM-controlled screen area. Our own web site is an example of such an integration - have a look at the "My account" and "Buy" pages on our web site - they include IFRAME elements to manage Aware IM-controlled screen area.