It’s worth noting that only recently has Aware allowed you to set individual time out times for users.
This was written before that was in the product.
After thinking about it, I wonder if A solution is to set the time out for that callback user to be 60 seconds, or 30 seconds.
Before, it was going to be 20 minutes, 30 minutes, several hours, because users don’t like to get logged out multiple times a day. So you would normally increase timeout to a large number of hours.
And that used to be a global setting.
Now I guess, a short timeout like one minute would solve this issue entirely.