How do you do payment processing in your App?

BenHayat

Those of you with SaaS application, how do you do your automated monthly payment processing from Aware?
A) What payment processing do you use?
B) How do you collect CC info and pass it to CC Processing without sending it to Aware server?
C) How do you make monthly charges as Aware does not have a way to use SDK of CC company?

If I can get pass these three questions with some solid answers, the rest should be easy.
Thanks!

BLOMASKY

We use Authorize.net as our processor

I use a Node REST framework and have Aware (or our web site or other app) just do a POST with a JSON object with all the necessary fields.

Bruce

BenHayat

BLOMASKY wrote
We use Authorize.net as our processor

I use a Node REST framework and have Aware (or our web site or other app) just do a POST with a JSON object with all the necessary fields.

Bruce

And then from NODE SDK you make the charges and etc. in Authorize.net?
So you use Node as a proxy between Aware and Authorize.net?

How hard was it to get merchant account with Authorize?

BenHayat

BLOMASKY wrote
We use Authorize.net as our processor

I use a Node REST framework and have Aware (or our web site or other app) just do a POST with a JSON object with all the necessary fields.

Bruce

1) Aware app needs to charge Customer ABC $50. It sends a POST to NODE server.
2) NODE server Makes an SDK call to Payment processing to charge Customer ABC and put the money in Bruce's Account
3) Payment Processing Company performs and action immediately (Async) and returns a Response Code (Success or Failure or etc) back to NODE server.
??? 4) At this point that NODE has finished hand shaking, how is the Aware app is going to know the result, as this process could be happening for many payments back & forth. How do you ensure that Aware APP is in sync with at all time to update itself for the payment. Since Aware does not support Webhook, are you doing a constant polling from NODE for data? Not sure it is bulletproof when it comes to money.
Please explain.

BenHayat

Bruce, I really would like to tap into your wisdom on NODE + Aware mixture

I just bought a NODE course (https://www.udemy.com/nodejs-the-complete-guide/?couponCode=EARLY_BIRD_FB&fbclid=IwAR14jdgJ5zTZS7r0HpVrWXOQ2Er5wGpHHTnNdF6oWMKu7fUjpncMin0tmo0)
Which I plan to learn it and see how I can mix it with Aware. BUT, you're already ahead of me... Love to learn from you!

Jaymer

BenHayat wrote
BLOMASKY wrote
Since Aware does not support Webhook

We have Aware accepting a webhook, from Twilio.
It calls a java.war app that Manoj wrote for us for getting a SMS msg in.

BenHayat

Jaymer wrote
BenHayat wrote
BLOMASKY wrote
Since Aware does not support Webhook

We have Aware accepting a webhook, from Twilio.
It calls a java.war app that Manoj wrote for us for getting a SMS msg in.

Yeah, but that's not built into Aware. 🙁

ACDC

Yeah, but that's not built into Aware

Would this not work as a webhook response from the payment processor: (i have posted this before in the forum and it does work, unless I am not understanding something in your setup)

In the setup of the webhook at the Payment Processor insert this as part of the webhook url POST

.....logonOp.awsp?domain=BSVNAME&userName=PaymentProcessorXYZ&password=1234&ProcessName=ReceivedPayment&ObjectName=ReceiptsFromProcessorXYZ&SuccessCode1=240&CardHolder=1234&.....&.....&etc etc

If the ReceiptsFromProcessorXYZ object is correctly set up in AwareIM with the correct return success code attributes to be added by the payment processor (refer the color part above), and the process is setup up to create the object with the result codes. Every time the webhook comes in, the payment result is recorded

BenHayat

ACDC wrote
Would this not work...

Microsoft has had REST support (consuming) in ASP for several years and it was just recently that they introduced Webhook as a new system. The webhook implementation and feature set was a LOT more than just reading REST. Aware REST might be able to some parts, but webhook is a much bigger piece that just REST consumption. I have not got into it deep enough yet, but I may have to later on for emails and payment.

aware_support

Can someone please explain what a webhook is and how they work?

Is it an HTTP request that a 3rd party system calls to communicate with your system? And it's the 3rd party that initiates the request?

BenHayat

aware_support wrote
Can someone please explain what a webhook is and how they work?

Is it an HTTP request that a 3rd party system calls to communicate with your system? And it's the 3rd party that initiates the request?

I found these two sites useful:

https://webhooks.pbworks.com/w/page/13385124/FrontPage
https://buttercms.com/blog/webhook-vs-api-whats-the-difference

Hope this helps!

tford

Can someone please explain what a webhook is and how they work?

Two transactional email services that explain webhooks in their documentation:

SendGrid - https://sendgrid.com/docs/glossary/event-webhook/

Mandrill - https://mandrill.zendesk.com/hc/en-us/articles/205583217-Introduction-to-Webhooks

aware_support

So it looks like web hooks are just HTTP callbacks as I expected.

So why are you saying that Aware IM does not support them? All you have to do is EXPOSE a REST service and any third party system can call this service as a webhook.

BenHayat

aware_support wrote
So it looks like web hooks are just HTTP callbacks as I expected.

So why are you saying that Aware IM does not support them? All you have to do is EXPOSE a REST service and any third party system can call this service as a webhook.

I was responding to ACDC's comment on using REST "Consumption" as Webhook solution and not the "EXPOSE" REST service of Aware that you just mentioned. This notion is new to me which you had never told us we can do so. In fact some people had asked about How to do webhooks in Aware and they never got answer.

So, would you mind providing some instruction and sample on how it really works, i.e. with a an Email service like sendgrid? This way if something is not documented or shown, it could lead to speculation.

aware_support

Nothing needs to be documented here - exposing a REST service is well documented and there is even a video tutorial about it.

Webhooks == exposing a REST service

tford

Nothing needs to be documented here - exposing a REST service is well documented and there is even a video tutorial about it.

Webhooks == exposing a REST service

I must be missing something.

If I understand it right, in AwareIM when you expose a web service, you define parameters to be used:

User Guide:

Services exposed as REST will be called by other parties using a particular URL. If you
choose the default option the default URL the other parties will have to use the default
URL. It has the following format:
http://ServerName:port/AwareIM/REST/BusinessSpace/ServiceName?parameters
for example:
http://myserver.com:8080/AwareIM/REST/CRM/Service1?param1=value1&param2=valu
e2

With SendGrid and Mandrill transactional email services, they deliver all of their data in the webhook via JSON to a fixed URL. The data is not delivered in parameters in a URL.

What am I missing that will enable exposing an AwareIM REST service to receive such a webhook?

ACDC

What am I missing that will enable exposing an AwareIM REST service to receive such a webhook?

I haven't worked with the new REST feature yet, but in this case my guess is in the REST setup to configure the: REPLY - "Reply Return Type" to JSON and write reply into new instance of object :

aware_support

With SendGrid and Mandrill transactional email services, they deliver all of their data in the webhook via JSON to a fixed URL. The data is not delivered in parameters in a URL.

The Aware IM REST documentation may not be quite clear on this, but Aware IM WILL look at the body of the request before it looks for parameters in the URL itself. So everything should be all right.

tford

The Aware IM REST documentation may not be quite clear on this, but Aware IM WILL look at the body of the request before it looks for parameters in the URL itself. So everything should be all right.

@Support: Would you * PLEASE * 😃 do a video that demonstrates the following:

1- Send an email through SendGrid (or some other transactional email service) with the ID of a BO in the email header (a feature added a while back). Email would include at least one URL that the reader could click.

2- Configuring a Service to receive webhooks from SendGrid. Two basic types of webhook messages would be sufficient .. a) Read receipt b) link clicked

2- Receiving webhooks from SendGrid & processing the info (read receipt & which link was clicked) within a small BSV. This would need to use the ID sent in the header in #1 above.

I only chose SendGrid because they have a free level of account that has a large number of transactions & included + they have good documentation and support. Knowledge gained from a demo link this could easily be transferred to using other transactional email providers.

I believe a demo like this would also allow AwareIM to market the fact that it can easily receive and process webhooks.

Thanks in advance!!

Jaymer

Tom, #1 above, you mean sending a message via REST, correct?