Re: backups - I use Navicat to do automatic scheduled backups of AwareIM multiple time per day ... 24 x 7. You can also trigger it to run before a BSV is updated as well.
Re: Standard menu that Mark mentioned in #6 .... YES, that's definitely the best way to go!
6. It's best to import new BSVs into the production server by logging into the production business space as admin and importing from the Standard menu - very slick.
One control I wish was in place as a safety measure is a BSV name. Here's how it would work:
==> If you are logged into SampleBSV & trying to Import a new BSV via the Standard menu, AwareIM would not allow you to upload any BSV other than one with the same name. The name I name I am referring to is NOT the file name, but the name of the BSV.